Answers to common questions about creating songs, covers, and videos with Vibeo — plus how to reach a human.
Open Create Music, describe a vibe, pick a mood, and tap Generate. Your finished song lands in your library with cover art, ready to play.
Each plan refills credits monthly. Songs cost a flat amount; videos scale with song length. Manage your subscription in the App Store under your Apple ID.
Photo mode needs one clear selfie. Scene mode needs a selfie plus an example clip under 60 seconds — use your own or licensed footage.
Sign in with Apple keeps things private and password-free. Your creations are tied to your account and stay yours.
If your question isn't here, email us — we read every message.
No. If a song, cover, or video fails before it finishes, the credits are automatically refunded to your balance. If you believe you were charged in error, contact us with the date and time and we'll make it right.
Most songs finish in well under a minute. Videos take longer because they render frame-by-frame, and Scene videos run two steps (face-swap, then lip-sync), so they can take a few minutes.
Example clips must be under 60 seconds. Longer clips are rejected up front. Very large or unusual formats are automatically compressed before upload; if one still won't load, try a shorter or lower-resolution clip.
Yes. Open the track in the player and tap the change-cover button to pick any photo from your library. The new art updates everywhere, including the lock screen.
Yes — record a short voice sample once, and Vibeo can re-sing your songs in your voice while keeping the original instrumental.
Everything you create is saved to your library and is yours to keep. For Scene videos, please only use footage you own or are licensed to use.
Subscriptions are handled by Apple. On your iPhone, open Settings → tap your name → Subscriptions → Vibeo, where you can change or cancel your plan at any time.
Email us from the address tied to your account and we'll permanently delete your account and associated creations. See the contact section below.
Vibeo collects only what's needed to create and sync your music: your account identifier, the prompts and media you submit for generation, and your credit balance. Media you upload (photos, clips, voice samples) is used to produce your requested output. We don't sell your personal data. A full privacy policy is published at launch; questions in the meantime go to support@vibeo.ink.